Business Archives • Discoverology

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Improve your business skills with our ultimate learning guides, each split into four levels: introduction, basics, advanced and expert. Read the best articles and watch the most insightful videos from leading business experts.

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Customer Service

Customer Service

Business

Good customer service is only achieved if the entire company follows certain principles, not just those related to customer service directly. It includes having to do certain things that create an atmosphere of selflessness, sacrifice and...

Entrepreneurship

Entrepreneurship

Business

You watch The Apprentice regularly and place Alan Sugar, Richard Branson and Donald Trump (before he became President) at the top of your heroes list. Hours are spent thinking of ingenious ways to make the Forbes...

Social Innovation

Social Innovation

Business

Millennials dominate business and e-commerce. The tech-savvy generation and changed the way offices operate and hold responsibility for our “always-on” culture. Millennials also have high expectations when it comes to the places they work and the...

Intrapreneurship

Intrapreneurship

Business

We’ve all heard of entrepreneurship, but intrapreneurship is one of those terms that brings about a lot of ambiguity. The basic definition of intrapreneurship is acting like an entrepreneur within a large company or organization. However,...

Economics

Economics

Business

We live in a world full of opportunities and possibilities. Most of us understand the basics of politics, business, and diplomacy, but economics is a topic that causes confusion. However, economics is vital for business success,...

Business Ethics

Business Ethics

Business

Business ethics is a complicated web of ideas which govern how business interact on both a personal and global scale. The concepts that outline business ethics are just as complex, but if we break down the...

Negotiating

Negotiating

Business

Negotiating effectively is helpful for resolving situations in which two separate parties have conflicting wants and are willing to try and compromise with one another. The goal of negotiating is to find a common ground between...

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